14 August 2011
Following the successful launch in August 2010 of bCare, Boss Portals incident and problem manager, we are pleased to announce the next major release (r2.0) of bCare.
r2.0 provides a number of significant feature enhancements. Once such example is templated processes for standard jobs. Now for all network activities from provisioning, incident, planned work, routine maintenance through to asset management, predefined templates can be called upon and tailored very quickly to implement a new operational process.
“With the first release of bCare back in 2010 we enabled network operators to implement and execute business processes for their entire field force on the OSS itself” says Tim Packer, World Wide Sales and Marketing Manager for Boss Portal “Now with release 2.0 bCare really comes into it’s own as a process manager highly tuned to the unique needs of our telecom customer community”
bCare r2.0 is available for demonstration and purchase as of today. If you would like to talk to us about network and field coordination with bCare please don’t hesitant to contact us.
About Boss Portal
Headquartered in Auckland, New Zealand, with offices in Asia and the EMEA, Boss Portal has been solving OSS problems for Telecom Operators around the world since 2006. Leveraging our own software technology we have solutions to a number of long standing challenges facing our customers, often considered ‘too hard’ to fix. We have a solid track record of delivering tangible business benefits in a range of network and customer operations. We understand the unique needs of OSS in these domains and we know OSS like the back of our hands. For more information on Boss Portal visit our web site.
