Our Customers

A track record you can depend on

Boss Portal has a solid track record of delivering tangible business benefits in a range of network and customer operations.   We understand the unique needs of OSS in these domains and we know OSS like the back of our hands. With our own unique mix of skills, methodologies and software solutions we have been solving problems often considered `too hard to fix’ for telecom operators worldwide since 2006.  Contributing to our own customer’s success, as a true business partner, is something we’re immensely proud of.  A list of some of our customers and case studies, as further testament of our achievements, can be viewed below.

Mobile Networks In the world of mobile communications managing customer quality of experience is key. Much of our involvement in this domain involves helping network operators find better ways to engage with their customers over service experience aspects, and in doing so attain and retain more business. The `top line’ benefits of our solutions are often significant and immediate. Vodafone Australia In an extremely competitive local market, leveraging a service analytics solution from Boss Portal, Vodafone Australia find ways to delight and exceed customer expectations and in doing so retain and attain more premium revenue opportunities.       Download Case Study

Submarine Networks Transoceanic submarine networks play a vital role in the keeping the world connected 24/7. With a good understanding of the challenges facing this domain, developed from years of experience working with network suppliers and operators, we are able to deliver management solutions that seamlessly integrate submarine and terrestrial systems into a single operational platform for a range of business processes. Southern Cross Cables Network The Southern Cross Cables Network (SCCN) provides the fastest, most direct, and most secure international bandwidth from Australia, New Zealand and Hawaii to the heart of the Internet in the USA.  With a network spanning over 30,000 km, SCCN look to Boss Portal for a global network operations solution.        Download Case Study

Other Domains With a rich set of skills and experience amassed over many years in the telecom industry we’re establishing ourselves as an industry expert in OSS. While our core solution focus revolves around the challenges faced by mobile and submarine network operators, our expertise is also called upon, from time to time, in other domains.